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Legal information

Terms and Conditions

Aathi Life | aathiproducts.com

Last Updated: June 2026

Overview

This website is operated by Aathi Life. By using aathiproducts.com or purchasing from us, customers agree to these Terms of Service and the policies referenced on the site.

Section 1 - Eligibility and Online Store Terms

  • Customers must be at least 18 years old or have parent/guardian consent where applicable.
  • Products and services must not be used for unlawful or unauthorised purposes.
  • Customers must not transmit viruses, destructive code, or violate applicable laws.
  • Any breach may result in termination of access to services.

Section 2 - Products and Services

Aathi Products specialises in spiritual and religious products, including idols and figurines, puja accessories, incense, oils, sacred materials, spiritual jewellery, accessories, devotional books, and related materials.

  • Product images are illustrative. Handmade and artisanal items may have natural colour, texture, finish, or size variations.
  • We may limit sales by person, region, or jurisdiction, discontinue products, or void offers where prohibited by law.

Section 3 - Pricing, GST, and Taxes

  • Prices are listed in INR unless stated otherwise.
  • GST applies to domestic orders according to Indian tax laws.
  • International customers are responsible for customs duties, import taxes, VAT, and government charges.
  • Prices may change without prior notice.

GSTIN: 33BEWPG5772C1ZC

Section 4 - Orders and Payment

  • We may refuse, limit, modify, or cancel orders at our discretion.
  • Accepted payment methods include cards, UPI, net banking, wallets, and international cards where supported.
  • Payment information is encrypted and processed securely; we do not store card details.
  • Customers must provide accurate purchase and account information.

Section 5 - Shipping and Delivery

Domestic India

  • Orders are generally processed within 2-5 business days.
  • Delivery timelines vary by location and courier partner.
  • We are not responsible for delays from courier partners, holidays, natural disasters, or events outside our control.

International Orders

  • International shipping is available to select countries.
  • Delivery can vary depending on destination and customs clearance.
  • Some restricted-material products may not be eligible for international shipping.

Section 6 - Returns, Refunds, and Exchanges

Returns are accepted within 7 days of delivery when eligible items are unused, undamaged, and in original packaging. Damage-related claims require a clear unboxing video. Perishable spiritual items, personalised products, misused items, and returns without prior approval may not be accepted. Approved refunds are returned to the original payment method; shipping charges are non-refundable unless the issue is our fault.

Section 7 - Accuracy of Information

We work to keep product descriptions, prices, and availability accurate, but errors can occur. If a pricing or content error is discovered, we may cancel affected orders and issue refunds where appropriate.

Section 8 - Intellectual Property

Website content including text, images, graphics, logos, product photography, and spiritual artwork belongs to Aathi Products or its licensors and may not be copied, sold, reproduced, or exploited without written permission.

Section 9 - User Conduct

Customers must not use the website for unlawful activity, harassment, discrimination, false or misleading submissions, malicious code, scraping or collecting personal data without consent, spam, or attempts to interfere with security features.

Section 10 - Third-Party Links and Tools

Some links or tools may lead to third-party services. Aathi Life is not responsible for third-party websites, policies, products, or services.

Section 11 - Disclaimer and Limitation of Liability

Services and products are provided according to availability and applicable law. Aathi Life is not liable for indirect, incidental, special, or consequential damages to the maximum extent permitted by law.

Section 12 - Governing Law and Contact

These terms are governed by applicable Indian laws. For questions, contact support@aathilife.com.