Aathi Life support
How can we help?
Get help with product selection, orders, delivery, returns, and care guidance from our support team.
Start here
What do you need help with?
Choose a topic for the fastest route to the right information.
Send a message
Tell us how we can help
Include your order number when your question is about an existing purchase.
Common questions
Helpful answers
How can I check my order status?
Sign in to your account to view your order history. You can also send your order number through WhatsApp or the support form for an update.
Can you help me choose the right product?
Yes. Tell us who the product is for and what you are looking for. Our team can guide you through malas, bracelets, gemstones, idols, pooja essentials, and wellness products.
How long does delivery take?
Delivery time depends on the destination and product availability. Shipping details are shown during checkout, and tracking is shared after dispatch.
How do returns or exchanges work?
Eligibility depends on the product and its condition. Review the return policy and contact support before sending any item back so we can guide you correctly.
What are your support hours?
Phone support is available from 9 AM to 6 PM. WhatsApp support is available throughout the day, and email messages are normally answered within one business day.